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Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours. You can also email us directly at support@dfx.network.
Check our system status page for real-time information about platform availability and any ongoing incidents.
View status pageAll data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Encryption keys are rotated every 90 days via KMS. We never log secrets or personally identifiable information in plaintext.
Premium content is protected by multi-DRM (HLS+FairPlay, DASH+Widevine) with signed, short-lived playback URLs. We enforce concurrent stream limits and device registration caps to prevent unauthorized access.
We comply with CCPA/CPRA requirements including the right to know, the right to delete, and the right to opt out of data sale or sharing. You can exercise these rights at any time from your account settings. View our full privacy policy.
Authentication is powered by Auth0 with PKCE-based OAuth 2.0 flows. Rate limiting protects against brute-force attacks, and security headers (CSP, HSTS, XSS protection) are enforced on every response.